New Job et al

So I started my new job with Keller Williams this week. I wasn't really looking forward to having that regular work or whatever again, but I need it. Poker is grand, but I'm not playing the stakes I need to be making a good living... yet. But either way, I have a job. I work for a real estate firm. They are very focused on their employees. Their bottom wrung employees are the customers. The customers are all but irrelevant to the company. They belong to their specific agent and they are called leads. I've been blasting my old company so hard about their management policies. They believe that the main focus should be on sales. They don't care about the "peons" at all. At KW, the peons are agents. KW's main focus is on supporting the agents so that they can focus on taking care of THEIR customers! What a concept!